Customer Experience

A brief questionnaire to have your feedback about your experience at this event. We highly appreciate your thoughts and it will not take you more than a couple of minutes. Feedback about CERE Name First Last Job Title(Required)Organisation(Required)Main reason for exhibiting? Launch/promote a new product or service Meet and network with existing contacts Meet and…

IMPORTANT INFORMATION – PLEASE READ It is a condition of entry into the exhibition that every exhibitor, contractor, sub-contractor, supplier and their agents comply with the HASAWA74 (The Health & Safety at Work Act, 1974) and all other legislation covering the venue. The exhibitor accepts that it is their legal and moral responsibility to ensure…

Welcome to the Exhibitor Manual Here you will be able to access all the relevant information you will need to help you plan your participation in the event: Please read carefully all information Red Buttons – includes essential actions for all exhibitors Exhibition Timetable  Health & Safety Information Delivery and Collection Floorplan Forms and Deadlines…

IMPORTANT INFORMATION – PLEASE READ As an exhibitor, you are entitled to one free non‐residential delegate place at the conference. Also, you may choose to book additional delegate places through the National Housing Federation. Please submit before 9th February 2026 COMPLIMENTARY AND ADDITIONAL DELEGATE PLACES: RE26 Contact Name* First Last Job Title*Organisation’s Name*Telephone*Email*Complimentary Delegate PlaceDelegate…

Exhibitor Badges Two exhibitor badges are included with your stand booking. Any additional exhibitor badges must be purchased. You may also take advantage of the complimentary delegate place included within your booking. If you choose to purchase additional exhibitor passes, a binding contract will exist between the Exhibitor and the Organiser. An invoice will be…

Risk Assessment As an exhibitor, you have a legal requirement to assess the risks associated with your participation in any exhibition. A risk assessment is a careful examination of what, during the build-up, open days and breakdown of your stand, could cause harm or injury to any person who may come into contact with your…

Form Deadline Health and Safety Declaration 11/02/2026 Risk Assessment 11/02/2026   Exhibitor Badges 11/02/2026   Complimentary Delegate Badge 11/02/2026

Access Underground stations Russell Square Goodge Street Tottenham Court Road Euston Square Bus stops Tottenham Court Road or Russell Square Bus routes: 1, 24, 29, 68, 73, 91 and 390 Car parking Euston Station Parking NCP London Brunswick Square Car Park Parking at London Bloomsbury Square Parking at Imperial Hotel, WC1B (via YourParkingSpace) Audio-Visual Equipment…

Emergency Procedures Senate House FIRE SAFETY PROCEDURES On discovering a fire  Raise the alarm immediately  Evacuate Immediately; ensure that no one is left in the room  Ensure you or one of the Fire Marshals have called the Fire Brigade 999  Do not return to the building until the all clear is…

DELIVERY AND LABELING OF GOODS You can arrange deliveries up to 2 working days prior to event and collections up to 2 working days post event. Please address your deliveries as follows (or use the available label)   NHF Customer Experience and Resident Engagement – 24/02/26 Company Name/Stand Number Loading Bay University of London, 32 Russell…